Book Your First Pallet Shipment

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A short step-by-step tutorial that shows you how to make your first pallet booking in less than 2 minutes.

New to pallet shipping in CtrlChain?
This page walks you through your first booking from start to finish. Watch the tutorial, follow the steps, and your first shipment is ready to go.

👉 Watch the video tutorial
(1.5 minutes - from first click to confirmed booking)

Step-by-step overview

1. Start your pallet booking

Click on "Booking" in CtrlChain.
From the service types, select "Pallets".

2. Add pickup and delivery details

Enter your pickup and delivery locations.
Fill in contact name, company, and email for both addresses.
Add your shipper or delivery reference if you use internal references.
Leave carrier instructions if there is anything important the driver should know.
Click "Continue".

3. Enter your pallet information

Choose your pallet type from the three standard options.
Add a short description of the load.
Enter the weight, estimated value, and height of the pallet.

Tip: Double-check the height. It can impact the final shipping cost.

If you have more pallets, click "Add pallet" and repeat the details.
Click "Continue" when done.

4. Choose pickup date and carrier

Select your pickup date.
Remember: Next-day pickup is available only for bookings made before 15:00.
Choose your preferred carrier based on delivery time or conditions.
Click "Continue".

5. Review and confirm

Check all your booking details.
Accept the terms and conditions.
Click "Confirm Booking".

Your pallet shipment is now booked.

Labels and tracking

After confirmation, you can:

Download your shipping label directly from the confirmation window
Open the order details to see tracking updates once the shipment is on its way
Access your label anytime later from the same order view

Everything stays in one place so you always know where your shipment stands.

Need help?

If anything in the video is unclear or something does not look right in your account, contact us.

Support

Reply to your CtrlChain contact by email
Or reach out via your usual support channel

We are happy to walk through your first booking and make sure you feel confident using CtrlChain for your pallet shipments.