Challenge
R&R Transportation faced typical challenges of a nationwide carrier. With long distances, weather changes, and the need for real-time fleet visibility, their operations were complex. Managing empty miles was a constant concern, as optimizing backhauls and reducing non-revenue-generating trips required better planning and real-time data. Additionally, freight market volatility made it difficult to predict demand, balance capacity, and maintain profitability.
They also struggled with manual system updates, limited integration between tracking tools, and communication problems with drivers in different regions, making logistics management harder. They also faced challenges with manual system updates, limited integration between tracking tools, and communication with drivers in different regions, making logistics management more complex.
Solution
Partnering with CtrlChain, R&R Transportation found an easy-to-use platform that quickly became reliable to their operations. The platform simplified many tasks that previously needed a lot of manual work. Its simple design allowed the transport planners to get onboarded quickly while its smart features helped manage system updates, asset tracking, and documentation efficiently. By connecting their telematics data to the CtrlChain system, R&R was able to automatically track trailers, even during complex tasks like switch-outs and relays, ensuring a clear and continuous view of their assets.
By using CtrlChain, R&R Transportation saw a significant increase in operational efficiency. Tasks like arrival and departure updates were automated, and the billing process was made easier with simple document uploads. This reduced the manual workload, improved accuracy, and sped up response times, freeing R&R's team to focus on growth rather than routine tasks.
“The simplicity of your system makes it easy for people to adapt.”
Result
The partnership brought great results. R&R was able to optimize routes and improve pre-planning, expanding their reach across the country. The reduction in manual work allowed their small team to manage a larger fleet without losing efficiency or service quality. What stood out most was the smooth collaboration between R&R and CtrlChain. Rather than just a service provider, CtrlChain became a real extension of R&R’s team, offering fast support and helping solve problems quickly.
The collaboration between R&R Transportation and CtrlChain shows how technology and teamwork can drive growth and efficiency in logistics. Together, we’re not just moving freight across the country, but setting new standards for operational excellence and partnership, paving the way for continued success and innovation.
