Too Many Platforms, Too Little Time?

Running logistics efficiently across regions has never been simple, but today, the explosion of digital tools has made it even harder. 

Every new platform promises visibility, yet each one adds another layer of complexity. The result? Data silos, endless manual work, and a growing blind spot that fraudsters are quick to exploit. 

During a recent FreightCaviar webinar, Gert-Jan from CtrlChain joined the discussion on how fragmented systems have become a breeding ground for scams like ghost loads, fake carriers, and double brokering, and how unified technology can finally restore trust and control. 

When More Tools Don’t Mean More Visibility 

Despite all the software out there, only about 6% of companies have full end-to-end supply chain visibility. 

Using multiple disconnected tools creates data gaps, and those gaps are exactly where fraud happens. 

CtrlChain and NewCold are tackling this by building a single, connected logistics environment that gives shippers total control over their transportation operations: from planning and tracking to compliance and fraud prevention. 

How Double Brokering Became a Global Problem 

In Europe, subcontracting freight, or “double brokering”, has long been part of the business model, as long as loads are delivered and payments clear. 

In the U.S., however, it’s a different story. There, double brokering is illegal, and yet it has evolved into one of the biggest sources of fraud. 

As the market tightened after 2021, fraudulent actors started to exploit system gaps. Fake carriers began stealing real identities, cloning websites, and using forged documents to pick up and vanish with loads. 

As Gert-Jan pointed out during the webinar, some of these loads are being sold as many as seven times before anyone realizes what’s happening, a clear sign of how fragmented systems and limited visibility have allowed fraud to thrive. 

Once that happens, the shipper often loses insurance coverage, and the intermediary is left liable for the full loss. 

From Human Checks to Smart Automation 

The logistics world once relied on handshake trust. Today, it runs on data, but human checks can’t keep up with modern scams. 

Fake carrier identities, hacked load boards, and cloned emails look more legitimate than ever, and planners don’t have time to verify every document manually. 

That’s where AI and automation come in. 
CtrlChain’s system automates carrier validation and shipment verification with tools that can: 

• Instantly flag mismatched GPS or truck IDs. 

• Cross-check carrier, route, and shipment data. 

• Automatically verify PODs and highlight inconsistencies. 

By letting AI handle repetitive validation, logistics teams can focus on real decision-making,  not detective work. 

One System. Real Control. 

CtrlChain’s vision goes beyond fraud prevention. 
The company is building a complete logistics ecosystem, including its own Carrier TMS, to connect all parties in one digital environment. 

That means: 

• Automated route optimization to reduce costs and CO₂ emissions. 

• Centralized data and live tracking for every shipment. 

• A plug-and-play structure that adapts to companies of any size. 

With over 100 developers dedicated to building this system, CtrlChain is proving that integration, not fragmentation, is the key to efficiency and security. 

The Takeaway 

The logistics industry doesn’t need more platforms , it needs the right one. 

A single connected system that unites visibility, automation, and fraud prevention is the only way to cut through the chaos and keep shipments, and trust, moving. 

Because in freight, too many tools mean too little time.  

Watch the full conversation: