New to pallet shipping in CtrlChain?
This page walks you through your first booking from start to finish. Watch the tutorial, follow the steps, and your first shipment is ready to go.
👉 Watch the video tutorial
(1.5 minutes - from first click to confirmed booking)
Click on "Booking" in CtrlChain.
From the service types, select "Pallets".
Enter your pickup and delivery locations.
Fill in contact name, company, and email for both addresses.
Add your shipper or delivery reference if you use internal references.
Leave carrier instructions if there is anything important the driver should know.
Click "Continue".
Choose your pallet type from the three standard options.
Add a short description of the load.
Enter the weight, estimated value, and height of the pallet.
Tip: Double-check the height. It can impact the final shipping cost.
If you have more pallets, click "Add pallet" and repeat the details.
Click "Continue" when done.
Select your pickup date.
Remember: Next-day pickup is available only for bookings made before 15:00.
Choose your preferred carrier based on delivery time or conditions.
Click "Continue".
Check all your booking details.
Accept the terms and conditions.
Click "Confirm Booking".
Your pallet shipment is now booked.
After confirmation, you can:
Everything stays in one place so you always know where your shipment stands.
If anything in the video is unclear or something does not look right in your account, contact us.
Support
We are happy to walk through your first booking and make sure you feel confident using CtrlChain for your pallet shipments.