The freight industry runs on data but most of it is scattered. Carriers and shippers often rely on more than ten systems every day: transport management tools, telematics apps, spreadsheets, email, and external portals. Each tool captures part of the picture, but rarely the whole. The result it’s time lost and lack connected data, both compromising visibility in transport.
Most of the systems nowdays don’t connect, making blind spots appear. A status update that doesn’t sync can delay a delivery. A missing document can block a payment. And in some cases, fragmentation becomes the door for fraud. Criminals exploit gaps between systems to impersonate carrier identities, duplicate loads, or change payment details at the last moment. In early 2025, cargo theft across Europe reached over €78 million in losses, most of it due to missing or falsified digital documentation.
The problem is not just theft. Fragmentation also slows teams down. Dispatchers spend up to 25% of their time re-entering shipment data into different platforms, while planners manually double check information that should already match. Instead of making logistics simpler, disconected digital tools have made it more fragmented.
The impact of fragmentation becomes most visible in sensitive supply chains such as cold chain and high-value transport. When systems don’t communicate, small errors can have major consequences. A temperature alert that never reaches the right person can ruin an entire batch of medicine. A missing GPS update can leave a truck full of electronics untraceable for hours. These incidents aren’t isolated, they show what happens when logistics runs on disconnected data.
At the same time, companies face growing cost and compliance pressure. Fuel, tolls, and CO₂ linked charges keep rising, while new sustainability rules demand detailed emissions reporting. From 2027, mid-sized European companies will need to meet ETS2 and ESG requirements. Yet for many, this information is stored across separate systems and formats, making reporting slow and innacurate.
All of this leads to one conclusion: fragmented tools create blind spots. Those blind spots increase costs and leave the supply chain more vulnerable to mistakes and fraud.
CtrlChain addresses this problem at its core. It connects shippers and carriers in one secure and unified system, replacing fragmented workflows with a single and reliable environment. Transport data from order creation to delivery, is stored and updated in one place, removing the need for multiple logins and manual reconciliation.
For cold chain shipments, real-time temperature data and alerts help operators act before spoilage occurs. For high-value transport, every handover and document is digitally logged, creating a complete and traceable record that helps prevent theft and fraud. Through live tracking and standstill detection, operators are automatically alerted if a carrier stops at a non-approved or non-secure parking location, adding an extra layer of protection for sensitive cargo.
As sustainability and compliance demands increase, CtrlChain helps logistics teams keep pace by structuring accurate, consistent data that supports reporting obligations. This allows companies to monitor performance and emissions more efficiently, using data already generated by daily operations.
In an industry where every delay, deviation, or missing update has a cost, visibility must be requirement. Companies that continue to operate with fragmented systems will face growing risk. Those that unify their data will gain the reliability and resilience to move goods moving safely and confidently.
See article here: https://logisticsbusiness.com/november-2025-issue/